Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return process, you can contact us at idelize@idelatelier.com Please note that returns will need to be sent to the following address: PO Box 822173, Vicksburg Mississippi 39182, United States
You can always contact us for any return question at idelize@idelatelier.com

Damages and issues 

If you return items that have any wear, they’ll be returned to you and you will be charged for shipping and handling.

Exceptions / non-returnable items

All sale items and items purchased with a promotion code are FINAL SALE. No exchanges or returns will be made. Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at idelize@idelatelier.com